Frappe Technologies

Maharashtra

Iskcon Pune
Empowering Devotees and Temples, ERPNext Revolutionises ISKCON’s Operations

About

Iskcon Pune
ISKCON Pune, a vibrant branch of the International Society for Krishna Consciousness, is dedicated to spreading the teachings of Lord Krishna and Vedic wisdom. With its two prominent temples, Sri Sri Radha Kunjabihari Temple in Camp and Sri Sri Radha Vrindavanchandra Temple in Kondhwa, ISKCON Pune offers a serene space for spiritual seekers. The temple hosts daily prayers, kirtans, Bhagavad Gita classes, and grand celebrations of festivals like Janmashtami and Radhashtami. It actively engages with youth through programs like VOICE and serves the community with initiatives such as the Annamrita mid-day meal program and Govinda’s vegetarian restaurant. A centre of spirituality and culture, ISKCON Pune inspires thousands to embrace the principles of devotion, service, and self-realisation.

Apps implemented

Industry

Nonprofit

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

  • Transition from manual processes (paperwork, Excel) to an ERP system
  • Inefficient tracking of donations and funds
  • Lack of transparency in financial reporting and donor management
  • Increased administrative workload, leading to operational inefficiencies
  • Limited real-time insights for decision-making and performance evaluation
  • Prasad and gift distribution to donors and devotees was not tracked

Benefits

  • Tracks donations, grants, and sponsorships while ensuring proper fund allocation
  • Tailors workflows for donor management, volunteer coordination, and program execution
  • Enhances donor relationships with personalized communications and transparency
  • Enabled Automated WhatsApp messaging
  • Generate detailed reports on the number of beneficiaries served, funds spent, and resources utilized

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

By centralizing operations and enhancing efficiency, ERPNext empowers Isckon to focus on their mission while managing resources, programs, and stakeholders effectively.

  • Automated Gift Management System: streamlines the process of tracking and managing gift schemes, donation ranges, and delivery statuses through a centralised dashboard. It enhances personalised donor engagement by introducing automated birthday and campaign-based gifting triggers. The system also improves operational efficiency by enabling bulk status updates and editing capabilities for gift managers, ensuring seamless and efficient gift management.
  • Donation and Scheme Management: Introduced automated scheduling for email and WhatsApp reports to track campaign performance. Enhanced data analysis with advanced filtering options based on schemes, time periods, and donor demographics. Integrated analytics tools to provide live visualisation of donation trends, enabling better insights and decision-making.
  • Fundraiser Management: Implemented fundraiser-specific dashboards to visualise individual performance metrics and donation achievements. Enabled a read-only view of relevant donation trends to help fundraisers plan and optimise their campaigns effectively.
  • Devotee Lifecycle Management: Automated notifications to moderators upon lead creation to ensure timely assignment of mentors and programs. Introduced tracking of devotee progress, including donations, program participation, and mentoring impact, for a comprehensive lifecycle overview.
  • Automated WhatsApp Messaging: Implemented dynamic tagging of contacts based on WhatsApp conversation outcomes for improved segmentation. Added support for event-driven automated workflows to enhance donor communication. Enabled preset contact filters to streamline targeted WhatsApp campaigns.
  • Frappe Insight for Data Analytics: Upgraded dashboards with drill-down capabilities for granular analysis of donation data. Introduced time-based, amount-based, and field-based filtering to deliver actionable insights for admins and fundraisers. Enabled dashboard publishing with options to share insights with specific users or teams.
Hybrowlabs Technologies supported ISKCON with a customised gift and donation management system built on ERPNext. Their solution automated gift reciprocation, streamlined campaign management, and enabled efficient tracking of fundraiser performance. The integration with Strategic ERP ensured seamless donation management, while the WhatsApp integration improved donor communication with automated confirmations. The devotee portal also enhanced the management of relationships within our community. We highly recommend Hybrowlabs Technologies for their ERPNext expertise and ability to deliver impactful solutions.

Dhananjay Palshikar

 · 

SAPCON Instruments

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